Thriving on the Wards

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Thriving on the Wards

Before You Start
Learning Objectives:

By the end of this post you will be able to:

  1. Describe what a junior trainee is responsible for on a Canadian clinical teaching unit — including how you introduce yourself to patients and keep their family informed — and how that responsibility is shared with the senior resident and the attending.
  2. Order a patient list by acuity rather than by room number, and run a ward day from pre-round preparation through discharge planning.
  3. Distinguish the three levels of trainee performance — data gatherer, sensemaker and manager — and name the behaviours that move you from one to the next.

Start Here

What you need to know before seeing your first patient on the wards

Estimated read time: 3 minutes

IM Fireside Chat Part I — what residents wish they knew in their first year — MedicinePods infographic
  • What the job is: you are the team member closest to your patients. You gather the information, form a view, and propose a plan. Your senior resident decides with you; your attending carries final responsibility. You are not expected to be right on your own.
  • What you are judged on: ownership, more than knowledge. Attendings describing standout students gave 35% of their comments to ownership of patient care, against 20% to medical knowledge and clinical reasoning (Khodadadi et al, Medical Science Educator 2019). That means an empathic relationship with the patient and family, gathering the details their care depends on, and advocating for them — enough that they call you their doctor.
  • Before you see anyone: order your list by acuity, never by room number — unstable patients and today’s discharges come before stable ones. Then check the overnight vital signs and today’s bloodwork.
  • Your patient and their family: introduce yourself by name, role and service; update the family twice a week and document it; and offer a professional interpreter rather than defaulting to a family member.
  • Move up a rung on every issue: “the potassium is 3.2” is the bottom rung. Say what changed it and what you would do about it — that one sentence separates a data gatherer from a manager (Cadieux & Goldszmidt, Medical Education 2017).
  • When you don’t know, say so and ask. Saying “I don’t know” is scored in your favour, not against you.

Listen

On the Wards

Built on three studies of what junior trainees actually do — Cadieux & Goldszmidt, Khodadadi and colleagues and a Canadian scoping review of clerks on clinical teaching teams — alongside expert advice from clinicians who teach on these teams

Estimated read time: 7 minutes

1. What a CTU Is, and Where You Fit

The general internal medicine inpatient service in most Canadian teaching hospitals is the clinical teaching unit (CTU), and it has been the backbone of internal medicine training here since the 1960s (Panju et al, Canadian Journal of General Internal Medicine 2026).

  • The team. An attending physician, who sets the team’s philosophy (Gupta & Detsky, CMAJ 2014); a senior resident who runs the day to day; junior residents; medical students; and the allied health team. Your school and hospital will give you the local specifics — team size, call schedule, handover times, who to page.
  • Introduce yourself to the whole team, not just the physicians. Building relationships across the ward is one of the seven things a scoping review of clerks on clinical teaching teams found separates those who integrate into a team from those who stay on its edge (Lively et al, Canadian Medical Education Journal 2024).

2. What the Job Actually Is

You are not shadowing, and you are not running the service on your own. You are the team member closest to your patients: you gather the information, form a view, and propose a plan. Your senior resident decides with you, and your attending carries final responsibility for the care.

  • You are not only being ranked on how much you know. Across 90 attending descriptions of standout students, ownership of patient care made up 35% of the comments and medical knowledge and clinical reasoning 20%. Knowledge counts — it is just not what separates trainees at your stage.
  • Ownership, in practice. Knowing your patients’ story without reading it off a screen. Chasing the tests you ordered and the consults you called. Speaking up for your patient when the plan is not serving them. Saying promptly when something has changed, or when you got something wrong. Finishing what you started. The marker attendings themselves name is the patient who starts calling you their doctor.
  • How much you decide grows across the year. First you gather and report, then you propose a plan that gets adjusted, then one that is mostly agreed with. That graded autonomy is why it is safe to commit to an answer.

3. Your Patient and Their Family

Not one of the habits below requires knowing more medicine than you already do.

  • Introduce yourself properly, every time. Full name, role and service — naming the service tells your patient which team owns their care.
  • Update the family, and write it down. At least twice a week, and straight away when something urgent changes. Establish early who holds power of attorney for personal care, since that is who you update — unless your patient would rather you spoke to them.
  • Discuss goals of care early, and document them. Early means before the patient deteriorates, not during.
  • Do not default to a family member for interpretation. Your patient has the same right to describe their own symptoms in their own voice. Ask what they would prefer, and use a professional interpreter when that is the preference. Find your hospital’s language service in your first week, not at 2 a.m. on the night you need it.
  • Use patient-centred language (King & Hoppe, Journal of Graduate Medical Education 2013), written and spoken. “A patient with diabetes”, not “a diabetic”. The chart is read by the next team, and increasingly by the patient.

4. Your Day, in Order

Step What it means
Before you walk into the room
Order the list by acuity, not by room number Unstable patients, “watchers” and anyone going home today come before stable patients and those awaiting an alternate level of care (ALC).
For a patient you have not met, start at the beginning The admission note first, and any consult notes, before the recent progress and nursing notes. You cannot read today’s change without the story it is changing from.
Review the overnight vital signs and today’s bloodwork Before you walk in, not after. Look at the trend, not the latest value alone.
Read the medication administration record (MAR), not just the order list What did the patient actually receive overnight? Do the antibiotics and fluids have stop dates?
Read the nursing and allied health notes Stronger trainees look across several sources and track patterns over time; weaker ones read selectively and skip allied health notes entirely.
Go to the likely discharges early, and involve the family Who is collecting them, at what time, and what does allied health need to know before they leave?
In the room
Examine around the active issues and the interval change Cover the systems the active problems involve and whatever changed overnight.
Not every patient needs a generic full examination every day Weaker trainees in the observational study examined generically regardless of the active issues. A patient who is new to you, who has deteriorated, or whose problem is undifferentiated does still need a complete examination.
Running the list
Present issue by issue, most important first For each issue give the differential diagnosis (DDx), the investigations pending and completed (Ix), and the management (Mx).
Ask what can be undone Can the urinary catheter come out? Can oxygen be weaned? Can antibiotics step down from intravenous to oral? Does this patient need bloodwork tomorrow at all — Choosing Wisely Canada advises against routine daily blood tests when the result will not change management. If something cannot stop yet, say what has to happen first.
Finish every patient with discharge planning Every day, including day one. Can this patient go home? If so, what has to be in place first — physiotherapy or occupational therapy assessment, home oxygen, community nursing, someone to collect them, follow-up? If not, be specific about why: not walking safely, not managing their own medications, no longer able to return to where they were living. If home is not the destination at all, the question becomes inpatient rehabilitation or an alternate level of care (ALC) designation while they wait for a bed. Start the discharge summary the day you realize they are going home.
Outside of rounds
Call consults before noon A consult requested at 9 a.m. is usually seen the same day; the same consult at 3 p.m. often is not.
Update the sign-out every day The overnight team acts on what your list says, not on what you meant by it.
Review your orders before you leave Check that the orders on the chart match the plan you agreed on rounds. Documentation matters, but the bloodwork and the medications do not happen unless somebody ordered them!

It takes a village

Physiotherapy, occupational therapy, speech-language pathology, dietetics and social work will often know things about your patient’s function and home situation that never reach a physician note. Go to the allied health rounds if you can. Attendings specifically name “respect especially for other members of the health profession team” (Khodadadi et al, Medical Science Educator 2019) when describing standout trainees — and the discharge you are planning depends on their assessment far more than on yours.

5. The Ladder: Data Gatherer, Sensemaker, Manager

Cadieux & Goldszmidt (Medical Education 2017) observed seventeen junior trainees over 34 periods on the wards, and found they sorted into three levels. They are not personality types — they are a developmental sequence, and knowing which rung you are on tells you what to practise next. What moves you along it is largely your notes and your presentations: supervisors use them as a proxy for your clinical competence, and the trust they earn is what buys you more responsibility (Lively et al, Canadian Medical Education Journal 2024).

The same patient, seen from three rungs

Data Gatherer
“Potassium is 3.2 this morning.”
Sensemaker
“Potassium is 3.2, down from 3.9. He is on furosemide twice daily and we increased it yesterday.”
Manager
“Potassium 3.2, driven by the diuretic increase. I would replace it and add magnesium, recheck in the morning, and he is also on digoxin — so I do not want him running low.”
  • Data Gatherer. A fixed routine applied to every patient regardless of complexity. Issues get identified but float free of the problem list. The giveaway is not being able to say why a test was sent.
  • Sensemaker. Actively building a problem list and a differential, placing today’s findings against the active and chronic issues. Still leaning on seniors to confirm the framing — which is appropriate at this stage.
  • Manager. Works out everything needing attention at the bedside, prioritizes it, and anticipates.
  • Diligence runs through all three rungs — comprehensive problem lists, accurate medications, and chasing what is unclear rather than leaving it.

6. Feedback, and What to Do When You Don’t Know

Awareness of your own growth was its own theme in a survey of attending physicians (Khodadadi et al, Medical Science Educator 2019), at 13% of all comments — separate from knowledge, and separate from ownership. It is the one pillar you can start doing well on day one.

  • Ask for feedback narrowly, not broadly. “Any feedback?” reliably produces “you’re doing great.” “Can you watch my presentation tomorrow and tell me one thing to change?” produces something usable.
  • Ask everyone, not just the attending. Senior residents, nurses, pharmacists and allied health all see something the attending does not.
  • Do not try to look more competent than you are. Being excessively independent — working the list with minimal review or discussion with the team — is a named pitfall, not a strength. The motivations behind it are wanting to get the work done with the least effort, and mistaking not asking questions for the appearance of competence (Lively et al, Canadian Medical Education Journal 2024). It reads as the opposite of ownership.
  • Saying “I don’t know” is a scored behaviour, not a failure. Attendings named it — and asking for help when you should — as evidence a student knows their own limits. Say it, give the reasoning you do have, and come back with the answer.
IM Fireside Chat Part II — how to stay afloat during internal medicine residency — MedicinePods infographic

Listen

Next in Week 0: the presentation itself, the progress note and the discharge summary get a post of their own — Day 2, Communication and Documentation.

Reflect

Two questions instead of a quiz — there is no single right answer to either, which is rather the point.

1. It is 7:30 a.m., rounds are at 9:00, and four patients are yours. Mr. A — day 4 of pneumonia treatment, afebrile, eating and walking. Ms. B — admitted overnight with heart failure, still on oxygen, short of breath at 5 a.m. Mr. C — ready to go home; his daughter comes at 11:00. Ms. D — waiting for a nursing home bed, unchanged for a week. (a) In what order do you see them, and why? (b) Write Ms. B’s breathlessness three ways — data gatherer, sensemaker, manager. What would you have had to do before rounds to give the third version?

2. What are three things you will try to do, or do differently, on your next day on the wards?

Please do not include patient identifying details — no names, initials, dates, medical record numbers, or any detail that could identify a specific patient or encounter. Write about your reasoning, not about a real person.

Authors and Review

Dr. Zahra Merali, MB BCh BAO, FRCPC, MHPE
General Internal Medicine Physician, Sunnybrook Health Sciences Centre. Assistant Professor, University of Toronto.

Dr. Valerie Kim, MD
Co-author. Chief Medical Resident, Core Internal Medicine, University of Toronto.

Content developed with the assistance of Claude (Anthropic). Reviewed annually and updated as needed — last reviewed August 2026. If you identify an inaccuracy, please contact medicinepods@gmail.com.

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